Our service centre is responsible for the sale of spare parts, technical service and support. Our team's extensive experience with our products and processes, ensure that you as the customer receive the best service and support when you contact us. You can also contact us on 01463 250275 during business hours.
SERVICE AND SPARE PARTS
Our service technicians are located in Inverness and Norway, are less than 2 hours from most salmon farms. With well-equipped service vehicles they will be able to provide fast service throughout the country.
Sterner has a well-stocked spare parts warehouse in Inverness with prompt delivery from our partners across Europe for most parts. In this way, we avoid long delivery times on critical spare parts and we can remedy the customer's problem as quickly as possible.
REPAIR OF INSTRUMENTS
We offer repair and calibration of measuring instruments at the head office's workshop.
We request that you always submit a description of the instruments' problem and your contact details, when submitting your products for service so that we can provide the service you expect.
Service is a priority in Sterner and we take responsibility for our customers and products.